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Leadership: Communicating Difficult Strategic Decisions
Welcome
Course Overview
Leadership Communication in Difficult Times
Learning Objective
Lesson 1: Communicating Change Effectively
Communicating Change Effectively: Quiz
Quiz Review 1
Lesson 2: Levels of Communication
Levels of Communication 1
Levels of Communication: Approach
Levels of Communication: Example 1
Levels of Communication: Things to Remember
Levels of Communication: Example 2
Levels of Communication: Quiz
Leadership Communication in Difficult Times: Summary
Creating a Communication Plan
Learning Objective
Lesson 1: Developing a Communication Plan
Developing a Communication Plan: Quiz
Developing a Communication Plan: Quiz Review
Lesson 2: Background, Goal, and Audience - Step 1
Background, Goal, and Audience: Things to Remember
Background, Goal, and Audience: Example 1
Background, Goal, and Audience - Step 2
Background, Goal, and Audience: Example 2
Background, Goal, and Audience - Step 3
Background, Goal, and Audience: Audience Awareness
Background, Goal, and Audience: Example 3
Background, Goal, and Audience: Quiz
Lesson 3: Strategies and Tactics - Step 4
Strategies and Tactics: Example 1
Strategies and Tactics - The Final Step
Strategies and Tactics: Tasks, Media, and Cost
Strategies and Tactics: Example 2
Strategies and Tactics: Quiz
Strategies and Tactics: Quiz Review
Strategies and Tactics: Quiz 2
Creating a Communication Plan: Summary
Communicating Difficult Strategic Decisions
Learning Objective
Lesson 1: Communicating Decisions to Employees
Communicating Decisions to Employees: General Guidelines
Communicating Decisions to Employees: Quiz
Communicating Decisions to Employees: Quiz Review
Lesson 2: Describing the Decision
Describing the Decision: Example
Describing the Decision: Quiz
Describing the Decision: Quiz Review
Lesson 3: Alternatives and People Involved
Alternatives and People Involved: Example
Alternatives and People Involved: Quiz
Alternatives and People Involved: Quiz Review
Lesson 4: Explaining Effects and Change
Explaining Effects and Change: Example
Explaining Effects and Change: Quiz
Explaining Effects and Change: Quiz Review
Explaining Effects and Change: Quiz 2
Explaining Effects and Change: Quiz 2 Review
Communicating Difficult Strategic Decisions: Summary
Wrap up
Course Recap
Levels of Communication: Things to Remember
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