Example Curriculum

  Welcome
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  Detecting Performance Problems
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  Identifying and Questioning Performance Problems
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  Assessing Performance Problems: Scope and Frequency
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  Assessing Performance Problems: Impact
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  Guidelines for Diagnosing Performance Problems
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  Identifying External Causes of Performance Problems
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  Identifying External Causes of Performance Problems
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  Identifying Internal Causes of Performance Problems
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  Wrap up
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