Business leaders value employees who consistently achieve outstanding results.

These people are known as top performers.

They're employees who provide cutting-edge ideas.

They usually operate at a higher level of commitment and dedication than their colleagues. Top performers expect a lot from themselves – they're highly driven people. And they bring these qualities to the workplace and help companies to achieve successful outcomes.

Because top performers are such valuable assets, it's important that you, as a manager or leader, are able to retain their services. Top performers need to be challenged and engaged by their role. Otherwise, they'll seek new challenges elsewhere.

This course will help you identify the characteristics of top performers so that you'll be able to help these employees create emotional engagement with their roles.

You'll also discover how to create a workplace that top performers will find attractive.

Though the characteristics of top performers covered in this course are generalities, and not all top performers share the same traits, they'll give you a good indication of what to look out for.

Finally, you'll discover how to communicate effectively with top performers by choosing the appropriate communication style for delivering positive and negative feedback.