Curriculum


  Welcome
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  Strategic Operations Management
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  Tactical Operations Management
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  Comparing Service and Manufacturing Organizations
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  Formulating Organizational Strategy
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  Operations Strategies in Manufacturing
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  Operations Strategies in Service Organizations
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  The Transformation Model
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  Course Review
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  Wrap Up
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Featured Products



Leadership: Communicating Difficult Strategic Decisions

In every business or organization, difficult decisions have to be made and communicated in order to adjust to changing economic or marketplace conditions.

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Leadership: Creating and Maintaining a Positive Work Environment

A positive work environment is vital to the success of most companies, from small businesses to large corporations.

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Leadership: Detecting and Dealing with Performance Problems

Identifying performance problems early and diagnosing them accurately can help you avoid serious consequences.

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